vid49 Terms & Conditions — Please Read Before You Play

Key Terms at a Glance

The following summary highlights the most important rules that apply to all vid49 players. This summary does not replace the full terms — please read each section in detail below.

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and vid49 ("Platform", "we", "us") governing your access to and use of the vid49.bet website and all services offered thereon. By accessing, registering, depositing funds into, or placing any wager on vid49, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, including any additional policies incorporated by reference such as the Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you must immediately cease using the vid49 platform. Continued use of the platform following any amendment or update to these Terms constitutes your acceptance of the revised version. vid49 reserves the right to update these Terms at any time, and it is your responsibility to review them periodically. The current version of these Terms will always be available on this page.

Player Eligibility

The vid49 platform is available exclusively to individuals who meet all of the following eligibility criteria. By registering, you represent and warrant that you satisfy each of the conditions set out below and that you will continue to satisfy them throughout the duration of your account's existence.

• You must be at least 21 years of age at the time of registration and at all times while holding an account.
• You must be a natural person — corporate or institutional registrations are not permitted.
• You must not be a resident of any jurisdiction in which online gaming is explicitly prohibited by applicable law.
• You must not be a current employee, director, officer, agent, or affiliate of vid49 or any of its partner companies.
• You must not be subject to any self-exclusion order issued by vid49 or any third-party responsible gaming body.

Account Registration and KYC

To access real-money gaming features on vid49, you must complete the registration process and provide accurate, current and complete information about yourself as prompted. You agree to update this information promptly if it changes. vid49 operates a Know Your Customer (KYC) verification process, and all players must complete identity verification before their first withdrawal. vid49 reserves the right to request KYC documentation at any stage of the player's account lifetime.

• Each player is entitled to maintain only one (1) account on vid49. Registering multiple accounts, whether under the same or different identities, is strictly prohibited.
• All information provided during registration must be truthful and accurate. Submitting false or misleading information constitutes a material breach of these Terms.
• KYC documents accepted include a valid National ID (NID) card issued by the Government of Bangladesh, a valid passport, or such other government-issued identification as vid49 may request.
• Players must ensure that the mobile number registered with their vid49 account is the same number linked to their bKash, Nagad or Rocket mobile wallet used for deposits and withdrawals.
• You are solely responsible for maintaining the confidentiality of your account credentials. vid49 will not be liable for any losses resulting from unauthorised access to your account due to your failure to keep your credentials secure.

vid49 reserves the right to suspend, restrict or close any account pending satisfactory completion of KYC verification. During a KYC review, withdrawals may be temporarily suspended until identity is confirmed. This process is a standard anti-money-laundering (AML) requirement and is applied consistently to all players regardless of account size or activity level.

Deposits, Withdrawals and Payment Terms

All financial transactions on vid49 are conducted in Bangladeshi Taka (৳). The platform accepts the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa and Mastercard. By initiating any deposit or withdrawal you confirm that the payment method you are using is legitimately yours and that all funds deposited are free from any connection to unlawful activity.

• Minimum and maximum deposit and withdrawal amounts are displayed in the cashier section at the time of transaction and are subject to change without prior notice.
• vid49 does not charge transaction fees on deposits or withdrawals. Any charges applied by the payment provider (e.g. network fees from bKash or Nagad) are the sole responsibility of the player.
• Withdrawals are subject to completion of KYC verification. vid49 reserves the right to carry out additional security checks prior to processing any withdrawal request.
• Withdrawals must be made to the same payment method used for the most recent deposit unless an exception is approved in writing by vid49 support.
• vid49 reserves the right to delay, withhold, or refuse withdrawal requests where there is a reasonable suspicion of fraudulent, abusive or otherwise prohibited activity associated with the account.

Players are responsible for any taxes, levies or duties arising from winnings in their jurisdiction. vid49 does not withhold or remit taxes on behalf of players and is not responsible for players' tax obligations.

Bonuses, Promotions and Wagering Requirements

vid49 offers a range of promotional bonuses to registered players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions. All bonuses and promotional offers are subject to the specific terms stated at the time of the offer, and to the general bonus conditions set out in this section. In the event of any conflict between a specific promotion's terms and this section, the specific promotion's terms shall prevail.

• All bonuses are subject to a wagering requirement (rollover) which must be satisfied before any bonus-derived funds can be withdrawn. The applicable rollover multiplier is stated in the individual bonus offer terms.
• Bonuses and free spins have an expiry period from the date of issue. Bonus funds and any associated winnings not used or wagered within the expiry window will be automatically forfeited.
• vid49 reserves the right to withdraw, alter, or cancel any bonus or promotion at any time, without prior notice, where there is evidence of bonus abuse, multi-accounting, or any form of exploitation.
• Bonus funds may only be used on eligible games as specified in the individual offer. Certain game categories may be excluded from bonus wagering — this will be stated in the applicable offer terms.
• Welcome bonuses are available to new players making their first qualifying deposit only. Existing account holders attempting to claim new-player promotions through additional accounts will have their accounts suspended and any associated winnings voided.

vid49 conducts periodic promotional campaigns linked to the Bangladesh gaming calendar, including campaigns during the BPL cricket season, Eid holidays, Pohela Boishakh and other culturally significant periods. Participation in these campaigns is voluntary and subject to the specific terms published with each campaign.

Gameplay Rules and Fair Use

All games offered on vid49 use certified Random Number Generation (RNG) systems supplied by licensed third-party game studios. Players agree to use the platform solely for lawful, personal entertainment purposes. The following conduct is strictly prohibited and will result in immediate account suspension and, where applicable, forfeiture of funds.

• Using automated software, bots, scripts or any artificial intelligence tools to interact with the platform in a manner not intended for human players.
• Exploiting any software error, glitch, or malfunction for personal financial gain. Any winnings accumulated through exploitation of a technical fault are void and subject to reversal.
• Colluding with other players, sharing account access, or operating any form of ring game or team play to gain an unfair advantage over other players or the platform.
• Using the platform for any purpose other than personal entertainment, including but not limited to money laundering, fraud, or funding any unlawful activity.

Account Suspension and Closure

vid49 reserves the right to suspend, restrict, or permanently close a player's account at any time and without prior notice if any of the following circumstances apply. Where an account is closed for reasons of player misconduct or breach of these Terms, vid49 may forfeit any remaining balance in the account in accordance with applicable procedures.

• The player is found to have breached any provision of these Terms, including but not limited to eligibility requirements, fair play rules, or payment terms.
• The player's KYC documentation cannot be verified or the player fails to provide requested documentation within the time period specified by vid49.
• vid49 is required to do so to comply with applicable law, regulation, court order, or instruction from a competent authority.
• The player requests voluntary account closure or self-exclusion through the responsible gaming tools available on the platform.

Where an account is closed at the player's own request and no breach of these Terms has occurred, any remaining verified balance will be returned to the player via the payment method used for the most recent deposit, subject to applicable withdrawal processing times and any outstanding wagering requirements on bonus funds.

Responsible Gaming Obligations

vid49 is committed to promoting responsible gaming. The platform provides tools including deposit limits, loss limits, session time reminders, cool-off periods and self-exclusion to support players in managing their gaming activity. These tools are accessible from the account dashboard after login and take effect immediately upon activation. Players are encouraged to use these tools proactively. Full details of available responsible gaming tools and support resources are provided on the Responsible Gaming page of this site.

Players who feel that their gaming behaviour is causing harm to themselves or others are strongly encouraged to use the self-exclusion facility or to contact vid49 support immediately. vid49 may impose mandatory responsible gaming restrictions on accounts where patterns of behaviour suggest a player may be at risk, including placing limits on deposit amounts, restricting access to certain game categories, or initiating a cool-off period without the player's explicit request.

Intellectual Property

All content on the vid49 platform, including but not limited to software, text, graphics, logos, images, game interfaces, audiovisual materials, and the vid49 brand name and trademark, is the exclusive intellectual property of vid49 or its licensors. No content from the vid49 platform may be copied, reproduced, distributed, published, displayed, performed, modified, or adapted in any form or by any means without the prior written consent of vid49. Unauthorised use of any vid49 intellectual property constitutes infringement and may expose the infringing party to legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, vid49, its directors, employees, agents, licensors and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the vid49 platform, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or loss of anticipated savings, even if vid49 has been advised of the possibility of such damages.

vid49's total liability to any player in respect of any claim arising under or in connection with these Terms, whether in contract, tort, statute or otherwise, shall not exceed the total amount deposited by the player into their vid49 account in the thirty (30) days immediately preceding the event giving rise to the claim. Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded by applicable law.

Amendments to These Terms

vid49 reserves the right to amend, update or replace these Terms at any time. When material changes are made, vid49 will update the "Last updated" date at the top of this page. In some cases, vid49 may also notify registered players by means of an in-platform notification or via the email address associated with their account. Your continued use of the vid49 platform after any amendment takes effect constitutes your unconditional acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and, if applicable, request account closure via the support channel listed in the site footer.

Contact and Support

If you have any questions, concerns or complaints relating to these Terms or your vid49 account, please contact the vid49 support team via the email address displayed in the site footer. Support is available 24 hours a day, 7 days a week. All formal complaints will be acknowledged within 48 hours and investigated in accordance with vid49's internal complaints procedure.

For responsible gaming requests, including self-exclusion, deposit limits, or account cooling-off requests, players should contact support directly via the footer email address or use the tools available in their account dashboard. All responsible gaming requests are treated with the highest priority and take effect immediately upon confirmation.